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Privacy Policy

Last Updated: January, 2025

Welcome to CySchool! Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://cyschool.net/  and use our services.

Information We Collect

We may collect and process the following data:

  • Personal Information: When you register for a course, we collect your full name, email address, phone number, billing address, and payment details. This information is essential for processing your registration, enabling payments, and delivering our services seamlessly.
  • Account Details: We collect and store your login credentials, profile picture, profile information, course enrollment history, and progress data to personalize your learning experience.
  • Technical Data: This includes your IP address, browser type, browser version, time zone settings, operating system, and device information. This data helps us optimize the platform’s performance, ensure compatibility, and improve security.
  • Communication Data: Any messages, emails, or feedback submitted via our contact forms, live chat, or customer support channels are securely stored and reviewed to improve our service.
  • Usage Data: Information about your interaction with our platform, including page views, time spent on courses, clicks, scrolling patterns, and session durations.

Why We Collect This Data:

  • To ensure a seamless user experience.
  • To provide personalized course recommendations.
  • To improve the quality and delivery of our courses.
  • To protect against fraudulent activity and unauthorized access.
  • To comply with legal obligations and regulatory requirements

How We Use Your Information

We use the collected data for the following purposes:

  • Account Management: To create, maintain, and secure your account, ensuring authorized access only.
  • Course Access: To grant access to enrolled courses, track your learning progress, and enable certificate issuance upon course completion.
  • Communication: To send updates, newsletters, course recommendations, and notifications related to your enrolled courses and account activity.
  • Payment Processing: To securely process payments, manage billing cycles, and prevent fraudulent transactions.
  • Improvement and Analytics: To monitor platform usage, gather insights, and optimize website performance and course content.
  • Customer Support: To promptly address inquiries, provide technical support, and resolve account-related issues.
  • Marketing and Promotions: With your consent, we may send promotional emails, special offers, and tailored content based on your course interests.
  • Legal Compliance: To comply with legal and regulatory obligations, including responding to lawful requests by authorities.

We ensure that your data is processed fairly, transparently, and securely.

Sharing Your Information

We do not sell, trade, or rent your personal data to third parties. However, your data may be shared under specific circumstances:

  • Service Providers: We partner with trusted third-party vendors, including payment processors, cloud storage services, email communication platforms, and analytics providers, to deliver our services efficiently.
  • Legal Compliance: If required by law, regulatory authorities, or court orders, we may disclose personal data.
  • Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity.
  • With Your Consent: Data may be shared with third parties only if you have explicitly authorized us to do so.

All third-party service providers are bound by strict confidentiality agreements and comply with applicable data protection laws.

Data Security

We prioritize the security of your personal data and implement the following measures:

  • Data Encryption: All sensitive information is encrypted using SSL (Secure Socket Layer) technology during transmission and securely stored.
  • Access Control: Only authorized personnel with specific roles can access your personal information.
  • Regular Audits: We perform routine audits and vulnerability assessments to identify and address security risks.
  • Secure Payment Gateways: Payment details are processed through PCI DSS-compliant platforms to ensure the highest level of security.
  • Backup Protocols: Regular backups are maintained to prevent data loss.

While we strive to maintain a high level of security, no system is entirely immune to breaches. We encourage users to maintain strong passwords and enable two-factor authentication (if available).

Cookies and Tracking Technologies

We use cookies and tracking technologies to enhance your experience on our platform:

  • Essential Cookies: Required for the website to function properly, enabling features like login sessions and course access.
  • Performance Cookies: Help us monitor website performance and identify any technical issues.
  • Functional Cookies: Remember your preferences, including language and display settings.
  • Marketing Cookies: Enable us to serve personalized ads and promotional content.

You can manage or disable cookies via your browser settings. Note that disabling cookies may impact the functionality of certain website features.

Your Rights

You have the following rights regarding your personal data:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: Correct inaccurate or incomplete data.
  • Right to Erasure: Request the deletion of your personal data.
  • Right to Restrict Processing: Limit how your personal data is used.
  • Right to Data Portability: Receive your data in a structured, commonly used format.
  • Right to Object: Object to the processing of your data for marketing purposes.
  • Right to Withdraw Consent: Withdraw consent at any time without affecting prior lawful processing.

To exercise these rights, contact us at support@cyschool.net

Third-Party Links

Our website may include links to third-party websites. Please note:

  • We are not responsible for the privacy practices or content of these external sites.
  • You are encouraged to review their privacy policies before sharing personal data.

Updates to This Policy

We may periodically update this Privacy Policy to reflect changes in our services, regulations, or business practices. Changes will be posted with a revised date.

We encourage you to review this page regularly.

Contact Us

For questions, concerns, or data-related inquiries, contact us:

Thank you for trusting CySchool with your personal data. Together, we’re building a secure, transparent, and empowering learning environment.

This Privacy Policy complies with applicable data protection laws and regulations.